Terms
of Use

01 — Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and agree to comply with these terms. If you do not agree, please discontinue use of the site immediately.

Web Tactics reserves the right to update these terms at any time. Continued use of the website following any changes constitutes your acceptance of the revised terms.

02 — Use of the Website

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable local, national, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the site, its servers, or any associated systems
• Scrape, copy, or reproduce any content from this site without our express written permission
• Introduce viruses, trojans, worms, or other harmful material to the site

03 — Intellectual Property

All content on this website — including but not limited to text, graphics, logos, animations, videos, and code — is the intellectual property of Web Tactics and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works of any content on this site without our prior written consent. Unauthorized use of our content may give rise to a claim for damages.

04 — Services & Engagements

Information presented on this website about our services, pricing, and deliverables is for general informational purposes only and does not constitute a binding offer or contract.

All client engagements are governed by a separate written agreement (proposal or contract) signed by both parties. Any pricing shown on the website is indicative and subject to scoping discussions.

05 — Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

While we strive to keep information accurate and up to date, we make no representations or warranties about the completeness or accuracy of any content.

06 — Limitation of Liability

To the fullest extent permitted by law, Web Tactics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this website or its content.

07 — Online Purchases & Refunds

Productised packages purchased through our online shop (including the E-commerce Website Package and the 3D Immersive Website) are paid in full at the time of order via Stripe, our third-party payment processor. By completing checkout you agree to the following terms:

• Order acceptance. Your order is confirmed once Stripe sends us a successful payment notification. We will contact you within 24 hours to begin the kickoff conversation.
• Scope. Each productised package has a defined, fixed scope as described on the shop page at the time of purchase. Work outside that scope is treated as a separate engagement and billed accordingly.
• Cancellation & refunds. You may cancel your order and receive a full refund within 48 hours of purchase, provided we have not yet started design or development work. After 48 hours, or once kickoff has commenced, refunds are issued at our discretion based on the work completed; any work performed will be deducted at our standard hourly rates.
• Delivery. Delivery timeframes are estimates given in good faith. Delays caused by your team's late provision of content, feedback, or approvals will extend the schedule by an equivalent amount and are not grounds for refund.
• Chargebacks. Filing a chargeback or payment dispute without first contacting us in writing is a breach of these terms. We reserve the right to recover any chargeback fees and to pause or terminate the engagement.

To request a refund or cancellation, email info@webtactics.org with your Stripe order reference.

08 — Third-Party Links

Our website may contain links to third-party websites (including social media platforms). These links are provided for your convenience only. Web Tactics has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

09 — YouTube API Services

Web Tactics operates an internal publishing tool, Poster (webtactics.org/poster), which uses YouTube API Services to publish our own videos to YouTube channels we own. Anyone operating Poster is bound by the YouTube Terms of Service and the Google Privacy Policy, in addition to these Terms. How Poster handles YouTube data is set out in section 06 of our Privacy Policy, including how to revoke its access.

10 — Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11 — Contact

If you have any questions regarding these Terms of Use, please contact us:

• Email: info@webtactics.org
• WhatsApp: +971 50 902 7130
• Location: Dubai, United Arab Emirates